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Mother (Present)
Childcare/ caretaker.
Cleaning, storytelling,
teaching, crafting, cooking, entertaining/playing,
language skill development, child development, lover.
JArt Studio-Gallery,
Baden (July 2009 to present).
Self Employed: Running own Studio/Gallery
Art Teacher: I teach
drawing/painting and art history to children and adults.
Students have ranged in
age from 4 to 72 years old and have come from a variety
of different cultures and backgrounds.
Artist: Producing and
selling artworks/ carry out custom artwork commissions.
Event Organisation:
Organised creative and fundraising events.
Art Tours: Taken groups
of people to different locations and countries,
organised museum visits, guided tours, prepared the
itinerary and provided and delivered information about
different sites, as well as organised all bookings.
Web Designing: Designing
and maintaining own webpage (www.jartstudiogallery.com)
Marketing: Social media,
newsletters, visual documents, customer service.
Colour therapy,
well-being and charity: I like to run my business with a
people/customer service focus, and create a place for
relaxation, joy and creativity. I like for my business
to be socially aware and particularly focused on issues
involving education, healing and self-development.
Oracle Corporation,
International eBusiness Centre (IeBC), Dublin (Aug 2004
to Mar 2005)
DPO (Divisional Process Owner) for Global Imaging System
EMEA (Europe, Middle East, African Operations)
Approve Global Imaging
Responsibilities for region.
Educate IT Apps
(Information Technology Applications) on product related
business process, consult on planned changes.
Work with user community
to enforce product related business process.
Consult with IT Apps
contacts.
Represent the business
at scheduled UAB (User Advisory Board) meetings.
Communicate product
related usability and other information to users.
Jointly with IT Apps own
the communication channel to Senior Management.
Review, test and
feedback/ accept product setup, changes and
enhancements.
Oracle Corporation,
International eBusiness Centre (IeBC), Dublin (Aug 2003
to Mar 2005)
Senior Order Admin
Process Specialist - License and Support,
Point of contact for
manager, country, other lines of business and junior
people in the team.
Oracle Corporation,
International eBusiness Centre (IeBC), Dublin (Aug 2002
to Aug 2003)
Order Admin Process
Specialist.
Validate and process
orders (Updates, ISD, Field and VAD - Value Added
Distributors - orders) for Italy, Spain and Portugal and
cross working with other countries.
Resolution of
orders-relate-queries (shipping and invoice issues).
Undertake general
administrative duties (Imaging, keeping record and
filing of order packages).
Reporting (Order Status,
Migrations Report, CTS Report).
Ad hoc duties.
Oracle Corporation,
International eBusiness Centre (IeBC), Dublin (July 2001
to Aug 2002)
License and First Year
Support Specialist.
Contract validation.
Order entry and invoice
generation.
ITTS, Manchester,
England (July 2007 to Feb 2009)
Market Researcher (during studies/career change).
Carry out market
research via the web and telephone for clients such as:
Microsoft, IBM, Dell, HP, Oracle and Business Objects.
Answer customer calls
requesting information in both Italian and English.
Telemarketing follow up:
Call clients who registered and attended events/webinars
and carry out in-depth marketing interviews over the
telephone with senior level contacts.
Other general and ad hoc
administrative duties.
NTL/Virgin Media,
Manchester (May 2006 to Jan 2007)
Sales Order Entry Administrator (during studies/career
change)
Answer inbound calls
from field sales advisors.
Carry out credit checks.
Order Processing.
Phase Eight (Dec 2005 to
May 2006)
Sales Assistant (during studies/career change).
Hertz, Dublin (2000 to
2001)
Customer Support Agent
Handling customer calls
and bookings from the international
office
Hobbies
Reading, crafting,
drawing, painting, socialising with intimate friends.
References
Available to produce
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